Engineering and maintenance

Remote, real-time monitoring of your buildings and assets allows you to take a proactive, always-on approach to maintenance, so you can tackle problems before they arise. Our state-of-the-art operations centre has a direct link to our experts, who are fed the live video and images they need to carry out repairs. They have the intelligence and experience of our entire organisation at their fingertips.

Read all about our connected workspaces.

The Technical Service Operations Centre is connected to over 500 customer sites and 14,000 critical trading assets. Our engineers conduct preventative digital maintenance remotely. That means you don’t always need boots on the ground to make sure everything’s working as it should, which improves first-time fix rates and can lower operational costs. Our customer portal provides live analytics and reporting; you can see what our engineers are doing in real time and simplify compliance.

Our in-house engineering and maintenance experts are based all over the UK and are trained to meet the very highest standards of work. We have a long track record of developing colleagues with City & Guilds training, QHSE courses and a range of learning and development programmes. Couple this with extensive opportunities for career development, and you get some of the best-trained and motivated engineers in the business.

Explore our latest job opportunities.

Technology sits at the heart of everything we do, so your engineering and maintenance is supported by cutting-edge innovation. Mitie invested £50million in the Technical Service Operations Centre, enabling services like demand-led maintenance, remote digital maintenance and remote monitoring through digital twins. Say hello to new levels of efficiency and effectiveness in the work we do for you.

How actionable are your data insights? Watch our webinar to see how digital technology is supporting the built environment and changing the facilities management game.

The safety of your site is a priority, together with the assurance that all work carried out is in line with latest regulations. All our engineering and maintenance work is governed by intelligent asset management guidelines. These combine the latest CIBSE guidance with the real-world experience of our experts. We continue to learn from the work we do, serving you in a more intelligent and efficient way.

See how our engineering services won a string of Royal Society for the Prevention of Accidents (RoSPA) awards.

Whether you need decarbonisation solutions and workplace transformation projects, or regular monitoring and maintenance of existing infrastructure, our technical services team is here to help. Our end-to-end service covers everything from concept design and execution to ongoing maintenance. Fulfil all your needs with limited complexity: one number to call, one trusted partner, consistent results.

Explore our full offering of services.